Option

Value

Description

setup -i silent -DOPTIONS_FILE

<Options.txt>

Invokes the installer in silent mode with an options file.

You must specify the absolute path of the Options.txt file.

-P installLocation

<Installation Directory>

The install location of the product. Specify a valid directory into which the product should be installed. 

-A featureARSystemServers

<Feature to be installed>

This option specifies the Remedy features that you want to install on your server.

-J BMC_ARSYSTEM_INSTALL_OPTION

Install / Upgrade

For fresh installation of AR System, type Install and for upgrade, type Upgrade.

-J BMC_DATABASE_TYPE

SQL_SERVER / ORACLE_SERVER / POSTGRESQL

The database in the server where you want to install Remedy AR System.

Note: PostgreSQL is supported only on Linux.

-J BMC_AR_SERVER_NAME

<AR Server Name>

The AR System server name where you want to install the Remedy AR System.

-J BMC_AR_PORT

<AR System TCP Port>

The port number your BMC Remedy Administrator assigned clients to connect to the AR System server. The default port number is 0 (zero).

-J BMC_AR_USER

<AR System Admin User>

The default user name is Demo.

-J BMC_AR_PASSWORD

<AR System User Password>

The default password is blank.

-J BMC_USER_SELECTED_DATA_
LANGUAGE

<always "en">

English is the only data language supported.

-J BMC_USER_SELECTED_VIEW_
LANGUAGES

<View Languages>

Type the name of one or more languages separated by a comma. English must always be specified.

Note: In case of re-run, append the required locales to the existing locales.

-J BMC_DATABASE_INSTANCE

<AR Server Name>

Specific instance name of the database. The values can be default or named.

-J BMC_SQLSERVER_WINDOWSAUTH_OR_SQLAUTH

WINDOWSAUTH / SQLAUTH

Database authentication type.

-J BMC_DATABASE_DBA_LOGIN

Default value= sa

(Oracle) = System

Login credentials for the database admin.

-J BMC_DATABASE_DBA_TABLESPACE_NAME

Default value= arsystem

AR database Tablespace name.

-J BMC_DATABASE_DBA_DATAFILE_NAME

arsys

AR database file name.

-J BMC_DATABASE_DBA_DATAFILE_SIZE

3000

AR database file size.

-J BMC_DATABASE_DBA_LOGFILE_NAME

arsyslog

AR database log file name.

-J BMC_DATABASE_DBA_LOGFILE_SIZE

2000

AR database log file size.

-J BMC_DATABASE_UTF

true / false

AR database type.

The type is Unicode if the value is true and non-unicode if false.

-J BMC_AR_SERVER_HOST_NAME

<AR Server Name>

Host name of the server where you want to install Remedy AR System.

-J BMC_JAVA_PLUGIN_PORT

9999Port number for the Java Plug-in on the server where you want to install Remedy AR server.

-J BMC_PORT_MAPPER_ENABLED

true / false

This option is used to enable or disable the Port Mapper service.

When set to true, the port is 0.

When set to false, the port mapped is TCP_PORT and PluginPort.

-J BMC_AR_SKIP_FTS_INDEX_MIGRATION

true / false

This option is used to skip the FTS index migration service.

If true, the FTS index migration service is skipped.

-J BMC_ZDT_AR_BACKUP_DIRECTORY

<filepath>

This option specifies the directory where you want to store the backup ZIP file that is generated before rollback.

-J REPORTING_TOMCAT_MAX_HEAP

2080

This option specifies the maximum heap size of the Remedy Smart Reporting web server.

-J REPORTING_TOMCAT_MIN_HEAP

1080

This option specifies the minimum heap size of the Remedy Smart Reporting web server.

-J REPORTING_ORACLE_CONNECTION_OPTION

<Oracle SID>This option specifies the database to connect with the Remedy Smart Reporting web server. This option is applicable only when the database type is Oracle. The value provided to this option is the Oracle System ID (SID) of the Smart Reporting database.

-J SKIP_HEALTH_CHECK

true / falseThis option is used to skip the health check that occurs after successful installation of Remedy AR System.

-J BMC_AR_PORT

<AR System TCP Port>

The default port is 0.

The port number your BMC Remedy Administrator assigned clients to connect to the AR System server.

-J REPORTING_PORT

<Smart Reporting Port>

Port used to connect to Smart Reporting.

This parameter is not applicable if REPORTING_USE_EXISTING_TOMCAT_OPTION=TRUE.

-J REPORTING_DB_TYPE

SQL_SERVER / ORACLE_SERVER / POSTGRESQL

The database in the server where you want to install Smart Reporting.

If REPORTING_USE_EXISTING_TOMCAT_OPTION=TRUE, then -J REPORTING_DB_TYPE=ORACLE is not applicable.

-J REPORTING_DB_HOST

<Smart Reporting Database Server Name>

Host name of the Smart Reporting database server.

-J REPORTING_DB_PORT

<Smart Reporting Database Port number>

Port number to connect to the Smart Reporting database. 

-J REPORTING_DB_NAME

<Smart Reporting Database Name>

Database instance name of the Smart Reporting database server.

-J REPORTING_DB_USER

<Smart Reporting Database user name>

User name of the Smart Reporting database server.

-J REPORTING_DB_USER_PASSWORD

<Smart Reporting Database user password>

Password of the Smart Reporting database server.

-J SMART_REPORTING_ADMIN_USER

Default value = siadmin

Admin user name of the Smart Reporting server.

-J SMARTREPORTING_ADMIN_USER_PASSWORD

Default value = siadmin

Admin password of the Smart Reporting server.

-J SMARTREPORTING_ADMIN_USER_CONFIRM_PASSWORD

Default value = siadmin

Confirm Admin password of the Smart Reporting server.

-J REPORTING_DB_USER_CONFIRM_PASSWORD

Default value = bmcAdm1n

Confirm password of the Smart Reporting database server.

This parameter is only applicable for SQL Server and PostgreSQL databases.

-J REPORTING_DB_ADMIN_USER

Default value = sa

Admin user name of the Smart Reporting database server.

This parameter is only applicable for SQL Server and PostgreSQL databases.

-J REPORTING_DB_ADMIN_USER_PASSWORD

Default value = bmcAdm1n

Admin password of the Smart Reporting database server.

This parameter is only applicable for SQL Server and PostgreSQL databases.

-J REPORTING_DB_AUTH_TYPE

WIN_AUTH / SQL_AUTH   

Database authentication type for Smart Reporting database server.

This parameter is only applicable for SQL Server database.

-J REPORTING_DOMAIN_NAME

<Domain name>

Domain name of the Smart Reporting Server.

This parameter is only applicable if REPORTING_DB_AUTH_TYPE=WIN_AUTH.

-J REPORTING_DB_USE_ALWAYSON

true / false

This parameter is only applicable if REPORTING_DB_TYPE=SQL_SERVER.

-J REPORTING_EXISTING_TOMCAT_HOME

<Tomcat Home Directory>

Path to the Home directory of Tomcat server.

This parameter is only applicable if you are using an existing Tomcat server.

-J REPORTING_TOMCAT_SERVICE_NAME

<Tomcat Service Name>

Service name for the Tomcat server.

This parameter is only applicable for Windows.