Grants access to configuration settings. This permission enables users to configure BMC Helix ITSM: Knowledge Managementsettings. Typically, an assigned user is not a member of a support group and is not intended to create, edit, or publish articles.

Users with the Knowledge Config permission can configure BMC Helix ITSM: Knowledge Managementsettings

Best practice: Grant this permission to users who need to configure the component functions mentioned in the list of BMC Helix ITSM: Knowledge Managementpermissions. Typically, you grant this permission to users with the role of an Application Administrator.